The Impact Of Physician Communication On Family Inpatient Experience

Inclusion Criteria: * Providers: all attendings, residents, and medical students involved in the care of patients on the pediatric inpatient wards during the study period. * Families (Parents or legal guardians and children): * (1) inpatient admissions to the pediatrics medical service at Boston Medical Center * (2) whose parents or guardian have agreed to participate in family centered walk rounds * (3) patients age 17 or younger who have family members present at the bedside each morning of hospitalization * (4) English speaking. Exclusion Criteria: * (1) All patients/families that as part of admission justification involves social assessment and concern by the patient care team, including patients with neonatal abstinence syndrome, child maltreatment, and concern for neglect. * (2) All patients transferred to or from PICU as part of their inpatient care * (3) All patients transferred from an outside institution to the inpatient ward for further care secondary to progression of disease.