The purpose of this study was to compare the effectiveness of the high-intensity proactive service with the low-intensity reactive service at the Swedish National Tobacco Quitline (SNTQ). Our hypothesis was that the effectiveness is about 5% higher in proactive than in reactive service. The structured treatment protocol is a mixture of motivational interviewing (MI), cognitive behavior therapy, and pharmacological consultation.The standard process at the SNTQ is to offer the client a choice of callback (proactive service) or no callback (reactive service). In the present study clients were not offered a choice, but were randomized to proactive service on even dates and to reactive service on odd dates. Data are collected through postal questionnaires, one baseline and one follow-up after 12 months.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
TREATMENT
Masking
NONE
Enrollment
586
In the proactive service the callers to the quitline are offered a number of callbacks.
In the reactive service the callers to the quitline are informed that they can themselves call back whenever they like.
Karolinska Institutet
Stockholm, Sweden
Stockholm County Council
Stockholm, Sweden
Centre for Clinical Research
Västerås, Sweden
Point prevalence abstinence
Not a puff in the last week
Time frame: 12 months
6-month continuous abstinence
Not a puff in the last 6 months
Time frame: 12 months
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