The main objective of this study is to determine the average total number of violent events per observation period occurring in the emergency department at the Nîmes University Hospital. The list of violent events is pre-determined and based on a series of interviews with emergency department staff.
This observational study will take place via a representative sample of 90 observation periods. One observation period consists of 7.5 consecutive hours between two team rotations during the day and 10 consecutive hours at night. These observational periods include the moment when health-care teams are debriefed during a shift-change, which we suspect to be a sensitive time point. Observation periods are randomly selected over a period of 1 year, and stratified for time of day (morning, afternoon, evening), day of the week and month. The secondary objectives of the observation phase are to identify factors associated with the average number of violent events per work period (number of patients attending the emergency department, time of staff debriefing during shift change, time of day, week or weekend, individual patient characteristics (gender, age, patient or accompanying a patient, waiting time from arrival in the emergency room to emergency consultation, reason for consultation), characteristics of victims of violence, characteristics of the health care team ...) The anticipated total number of violent events is unknown at the beginning of the study; we indicated '50' as a guess.
Study Type
OBSERVATIONAL
Enrollment
30
CHRU de Nîmes - Hôpital Universitaire Carémeau
Nîmes, France
The number of violent events occuring per work period
Time frame: Baseline to end of period (maximum of 10 hours)
Date
Time frame: Baseline (hour 0)
Day of the week
Time frame: Baseline (hour 0)
Time at the beginning of the observation period
Time frame: Baseline (hour 0)
Number of male nurses present in the department
Time frame: Baseline to end of observation period (maximum 10 hours)
Number of female nurses present in the department
Time frame: Baseline to end of observation period (maximum 10 hours)
Number of nursing assistants present in the department
Time frame: Baseline to end of observation period (maximum 10 hours)
Number of doctors present in the department
Time frame: Baseline to end of observation period (maximum 10 hours)
Number of patients present in the department
Time frame: Baseline (hour 0)
Number of accompaning persons (bringing in patients) present in the department
Time frame: Baseline (hour 0)
Number of accompaning persons (bringing in patients) present in the waiting room
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Time frame: Baseline (hour 0)
Number of patients present in the department
Time frame: End of observation period (maximum 10 hours)
Number of accompaning persons (bringing in patients) present in the department
Time frame: End of observation period (maximum 10 hours)
Number of accompaning persons (bringing in patients) present in the waiting room
Time frame: End of observation period (maximum 10 hours)
Time of day at the beginning of a staff debriefing during a shift change.
Time frame: During an observation period (maximum 10 hours)
Time of day at the end of a staff debriefing during a shift change.
Time frame: During an observation period (maximum 10 hours)
Time at the beginning of a violent event
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Time at the end of a violent event
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Was the event correctly declared according to current procedures? yes/no
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Sex (m/f)
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Is the person a patient or a person accompanying a patient?
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Reason why the patient is coming to the emergency department.
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Time (delay) patient has been waiting before manifestation of violence.
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Age (years)
To be recorded for each event for each victim of a person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Sex (m/f)
To be recorded for each event for each victim of a person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Years of work experience
To be recorded for each event for each victim of a person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Professional category
To be recorded for each event for each victim of a person manifesting violence.
Time frame: During an observation period (maximum 10 hours)
Presence/absence of difference in what was observed and what the victim remembers
Time frame: 72 hours after a violent event
Violence severity scale
To be recorded for each event for each person manifesting violence.
Time frame: During an observation period (maximum 10 hours)