The purpose of this study is to examine whether the technology (web-based coaching, profiling and suggestion tool) brings added value to the traditional phone coaching in occupational health context. The interventions are phone counseling interventions. The other intervention exploits additionally a specific web-based coaching, profiling and suggestion tool.
The study focuses on mental well-being. The both interventions include intensive and independent phase. The intensive phase lasts 13 weeks. In the intensive phase, goals for the coaching are defined. Coach calls the customer every two weeks and they discuss about the actions that took place in the previous two weeks and what they need to do in the next two weeks. In the technology-aided arm, customers get and analysis of their change needs via digital tool. Based on the change needs they receive task/goal suggestions from which they need to choose 3. Coach is able to see these choices and exploits it in the coaching. The selected behavioral activation interventions are delivered to customer utilizing a web-based coaching tool. The independent phase lasts 13 weeks. In the independent phase, technology-aided group is coached via the digital tool. The phone counseling group gets 3 phone calls.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
50
The intervention provides phone wellness counselling with the help of web-based interventions, digital profiling and suggestion tool in occupational health.
The intervention provides phone wellness counseling in occupational health.
Time used for coaching
Measured by the coaches' working time dedicated to coaching from manual logs and Movendos log. This is used to evaluate the cost of coaching.
Time frame: 6 months
Psychological wellbeing
Measured by the Työoptimi occupational health questionnaire. This is used to evaluate the effectiveness of the coaching.
Time frame: 6 months
Customer satisfaction for coaching
Measured by ad hoc questionnaires.
Time frame: 6 months
Occupational health
Measured by Työoptimi occupational health questionnaire.
Time frame: 6 months
Satisfaction to life situation
Measured by scale from 1 to 5.
Time frame: 6 months
Self-esteem
Measured by 10-item Rosenberg's Self-Esteem Scale.
Time frame: 6 months
Cognitive fusion
Measured by 7-item Cognitive Fusion Questionnaire
Time frame: 6 months
Perceived stress
Measured by a single-item stress scale.
Time frame: 6 months
Satisfaction to a relationship
The scale is modified from The Family Federation of Finland's quality test of a relationship.
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Time frame: 6 months
Activeness in conducting tasks
Self-assessment measured via phone interviews and questionnaires.
Time frame: 6 months
Carefulness in conducting tasks
Self-assessment measured via phone interviews and questionnaires.
Time frame: 6 months
Readiness to change
Readiness to change scale measured by questionnaire based on Transtheoretical Model (Stages of Change).
Time frame: 6 months
Lifestyle
Evaluated by ad hoc questionnaire on amount of sleep, alcohol consumption and smoking, and eating habits.
Time frame: 6 months
Number of the changes made to the profile
Data from the profiling database.
Time frame: 1 month
Perceived Accuracy of the profiling tool
Assessed by the coaches via questionnaires.
Time frame: 1 month
Perceived ease of use
Measured by questionnaires to customers, questionnaires and interview to coaches.
Time frame: 6 months
Perceived usefulness
Measured by the questionnaires to customers, questionnaires and interview to coaches.
Time frame: 6 months