The aim of this study is to determinate outcomes of WhatsApp Messenger (a messaging program for smart phones) usage for Communication Between Consulting Physicians and the Emergency Physicians.
Effective communication between consulting physicians and the emergency physicians is critical for patients in the emergency department. WhatsApp Messenger (a messaging program for smart phones), is the most commonly used for communication in at present. WhatsApp Messenger is the most globally popular messaging application. Also, it has been started to be used for communication in healthcare. The aim of this study is to determinate outcomes of WhatsApp Messenger usage for communication between consulting and the emergency physicians.
Study Type
OBSERVATIONAL
Enrollment
500
Consultations used WhatsApp Messenger
Adiyaman University Research Hospital
Adıyaman, Central, Turkey (Türkiye)
Examine outcomes of consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program
Patients' demographic data (date of birth/age and gender), date of consultation, time of consultation calls, patients' reason of admission to Emergency Service, consulting Physicians' arrival duration to emergency department, outcomes of consultation, date of discharge from Emergency Service were noted by an assistant blinded to the study.
Time frame: six month
Examine demographic data in consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program
Patients' demographic data (date of birth/age and gender), date of consultation and patients' data such as imagine, voice, writing and laboratory results sent with WhatsApp were noted by an assistant blinded to the study.
Time frame: six month
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