The main objective of this study is to evaluate the impact of the presence of a pharmacy technician in a care unit (Hepato-Gastroenterology Department) on detected medication errors. This is a before-after study consisting of three sequential phases: Month 1: one month of observation of what is happening in the department Month 2: one month wash out period Month 3: active participation of a pharmacy technician in the department
The secondary objectives of this study are: A- To assess the impact of the presence of a pharmacy technician on the ratio of the number of patients with at least one medication error / number of included patients hospitalized in the service. B- To characterize detected medication errors. C- To identify and evaluate the potential causes of medication errors. D- To evaluate whether the presence of a pharmacy technician reduces nursing time spent on medication management. E- To evaluate the economic impact of the presence of a pharmacy technician. F- To evaluate the acceptability of the intervention by the nursing staff and pharmacy technicians using questionnaires.
Study Type
INTERVENTIONAL
Allocation
NON_RANDOMIZED
Purpose
PREVENTION
Masking
NONE
Enrollment
129
A pharmacy technician will be present full time in the care unit from Monday to Friday between 8:30 and 17h for 1 month for observational purposes only. During this phase, the pharmacy technician observes the current practices of preparation and administration of medication by nurses. He / she will collect medication errors and other observational data.
Following a 1 month wash-out period, a pharmacy technician will again be present full time (in practice, two technicians will relay each other) in the care unit from Monday to Friday between 8:30 and 17h for 1 month. He/she will actively take part in drug care activities in the department: management of product pathways, verification of injectable preparation, advice, etc. Medication errors and other observational data will be collected.
CHRU de Nîmes - Hôpital Universitaire Carémeau
Nîmes, France
The following ratio (relative units): Number of medication errors / number of medications administered and omitted from among all those listed on the prescription for admission
Primary Outcome Measure as given in protocol: Number of medication errors / number of medications administered and omitted from among all those listed on the prescription for admission (during month 1 versus during month 3).
Time frame: 5 days
Number of patients with at least one medication error / total number of hospitalized patients included in the service
Time frame: 5 days
For each medication error: the name of the drug
Time frame: 5 days
For each medication error: the type of error
Errors are classifies as one of the following types: Omission; Drug; Dosage form; Expired or damaged drug; Dose; Concentration; Frequency of administration; Administration technique; Route of Administration; Rate of administration; Duration of administration; Administration Time; Patient; Drug interaction.
Time frame: 5 days
For each medication error: the severity index
Time frame: 5 days
For each medication error: when (which step) the error occurred during the drug pathway
The considered steps are: Writing the prescription Medical decision for the prescription Transcription Pharmaceutical analysis Deliverance Preparation / reconstitution Pillbox Administration Procurement Storage Compliance Therapeutic and clinical follow-up
Time frame: 5 days
For each medication error: the evolution of the adverse drug event, if occurred
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Time frame: 5 days
For each medication error: the criticality of the error
Criticality is graded according to the following classes: 1. C: no potential harm to the patient; 2. D: treatment or increased monitoring without harm to the patient 3. (E to I): potential harm to the patient 3E: treatment or surgery with temporary harm 3F: longer duration of hospitalization with temporary harm 3G: permanent harm 3H: involving a life-threatening harm 3I: death Criticality is determined by the concordance of two, independent expert opinions; or, in case of discordance, the concordance of 2 out 3 expert opinions.
Time frame: 5 days
The potential causes of medication errors
Time frame: 5 days
The average number of interruptions per hour during preparation or administration of drug doses by nurses
Time frame: 5 days
The number of patients for whom personal treatments were managed by the nursing staff on admission / number of patients who brought their personal treatments to the care unit
Time frame: 5 days
The number of patients for whom personal treatments were returned by the nursing staff at hospital discharge / number of patients who brought their personal treatments to the care unit
Time frame: 5 days
Nursing staff time dedicated to: the preparation of individual doses
Time frame: 5 days
Nursing staff time dedicated to: ordering health products
Time frame: 5 days
Nursing staff time dedicated to: stock management and exceptional orders
Time frame: 5 days
Nursing staff time dedicated to: the delivery, receipt and storage of health products
Time frame: 5 days
Nursing staff time dedicated to: cabinet inventories
Time frame: 5 days
Nursing staff time dedicated to: the management of expired drugs
Time frame: 5 days
The number of calls made to the central pharmacy
Time frame: 5 days
Staff time dedicated to managing exceptional requests
Time frame: 5 days
The number of drugs consumed
Time frame: 5 days
The number of medical devices consumed
Time frame: 5 days
The number of immobilized drugs
Time frame: 5 days
The number of immobilized medical devices
Time frame: 5 days
The cost of adverse drug events care
Time frame: 5 days
Care staff satisfaction questionnaire
Time frame: 5 days
Pharmacy technician satisfaction questionnaire
Time frame: 5 days