The aim of this study is to assess the effectiveness of proactive and integrated healthcare program for chronic complex patients (CCP). This program are based in coordination the primary level of attention with and speciality level. The objective is reducing hospital readmissions and know the benefit in total cost of care in 4 month before and 4 after intervention.
Quasi-experimental study with single-arm (pre-post study design without control group). The investigators checking pre and post intervention the effectiveness of a healthcare program for CCP. The interventions consist: 1. \- Help the nurse in the hospital to carry out the care plans and the continuity care report. 2. \- Refer patients to the social workers. 3. \- Collaborate with the social worker to refer to centers of media, long stay and reference hospital. 4. \- Ensure the follow-up appointments for the CCP. 5. \- Make proactive calls to the CCP and/or their caregiver after discharge 6. \- Plan the hospital discharge 48 hours in advance, so that the family and the patient can be organized. The investigator analysed if with this program, the CCP reducing hospital readmission and reducing the Hospital expenditure.
Study Type
INTERVENTIONAL
Allocation
NA
Purpose
PREVENTION
Masking
NONE
Enrollment
28
There is an intervention in the coordination of health resources, and monitoring readmissions and know the benefit in total cost of care in 4 month.
Hospital Universitario 12 de Octubre de Madrid
Madrid, Madrid, Spain
Pre-post change in days of Hospital stay from baseline to 16 weeks.
The same group of patients are analyzed the days of hospital stay at the end of 16 weeks of follow-up pre intervention (baseline) and 16 week after the intervention.
Time frame: Baseline and 16 weeks.
Number of hospital readmissions visits for CCP change from baseline to 16 weeks.
The same group of patients are analyzed the number of hospital readmissions visit for CCP at the end of 16 weeks pre intervention (considered baseline) of follow-up and 16 weeks after the intervention.
Time frame: Baseline and 16 weeks.
Number of urgency visits for CCP change from baseline to 16 weeks.
The same group of patients are analyzed the number of urgency visits and primary care visit for CCP at the end of 16 weeks pre intervention (considered baseline) of follow-up and 16 weeks after the intervention.
Time frame: Baseline and 16 weeks.
Number of primary care visits for CCP change from baseline to 16 weeks.
The same group of patients are analyzed the number of primary care visits for CCP at the end of 16 weeks pre intervention (considered baseline) of follow-up and 16 weeks after the intervention.
Time frame: Baseline and 16 weeks.
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