Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

NYU Langone Health3,267 enrolled

Overview

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Study Type

INTERVENTIONAL

Allocation

RANDOMIZED

Purpose

HEALTH_SERVICES_RESEARCH

Masking

DOUBLE

Enrollment

3,267

Conditions

Care Transitions

Interventions

Post-discharge callOTHER

Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

Eligibility

Sex: ALL

Medical Language ↔ Plain English

Inclusion Criteria: * All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital. Exclusion Criteria: * N/A

Locations (1)

New York University School of Medicine

New York, New York, United States

Outcomes

Primary Outcomes

Rate of readmission

Number of patients admitted to a hospital within after being discharged from an earlier hospital stay.

Time frame: 6 months

Data from ClinicalTrials.gov

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