This study evaluates the effect of three different airtime incentive amounts on interactive voice response (IVR) survey cooperation, response, refusal and contact rates, as compared to control group, in Colombia and Tanzania.
Using random digit dialing (RDD) sampling technique, participants were randomized one of four airtime incentive amounts contingent on them completing the noncommunicable disease risk factor survey. This mobile phone survey will be sent as an interactive voice response (IVR). In IVR surveys, participants use their touch tone key pad to answer pre-recorded questions. (i.e. If you are male, pres 1; If you are female, press 2). This study will be conducted in both Colombia and Tanzania.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
OTHER
Masking
SINGLE
Enrollment
4,723
An incentive given in the form of airtime
An incentive given in the form of airtime
An incentive given in the form of airtime
Instituto de Salud Publica Pontificia Universidad Javeriana
Bogotá, D.C., Colombia
Ifakara Health Institute
Dar es Salaam, Tanzania
Cooperation Rate #1
As defined by American Association for Public Opinion Research, cooperation rate is defined as I/(I+P+R) where I is complete interviews, P is partial interviews, and R is refusals and breakoffs.
Time frame: Through study completion, an average of one month
Response Rate #4
As defined by American Association for Public Opinion Research, response rate is defined as (I+P)/(I+P+R+eU) where I is complete interviews, P is partial interviews, R is refusals and breakoffs, and eU is the estimated eligible proportion of unknowns
Time frame: Through study completion, an average of one month
Refusal Rate #2
As defined by American Association for Public Opinion Research, refusal rate is defined as (R)/(I+P+R+eU) where R is refusals and breakoffs, I is complete interviews, P is partial interviews, and eU is the estimated eligible proportion of unknowns
Time frame: Through study completion, an average of one month
Contact Rate #2
As defined by American Association for Public Opinion Research, contact rate is defined as (I+P+R)/(I+P+R+eU) where I is complete interviews, P is partial interviews, R is refusals and breakoffs, and eU is the estimated eligible proportion of unknowns
Time frame: Through study completion, an average of one month
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