Text-Enabled Ascertainment and Community Linkage for Health

Massachusetts General Hospital38 enrolled

Overview

The goal of this study is to pilot test a novel tool for health related social needs screening and linkage to community resources in the ED by randomizing participants to standard handout v. handout + text message with resource information.

Study Type

INTERVENTIONAL

Allocation

RANDOMIZED

Purpose

HEALTH_SERVICES_RESEARCH

Masking

SINGLE

Enrollment

Conditions

Emergency Medicine

Interventions

Text message informationOTHER

Geographically proximate resources delivered by text message

Eligibility

Sex: ALLMin age: 18 Years

Medical Language ↔ Plain English

Inclusion Criteria: * 51 ZIP codes included in our database of community resources ("catchment area") * \>=18 years old * plan for discharge home * speak either English or Spanish * live within the catchment area for the study * have a cellphone with text messaging capabilities * ability to respond to text messages from the study team. Exclusion Criteria: * Patients who are intoxicated * on a Section 12 * lack capacity to consent will be excluded.

Locations (1)

Massachusetts General Hospital

Boston, Massachusetts, United States

Outcomes

Primary Outcomes

Satisfaction: Likert scale

Participants will be asked about their satisfaction with the program measured on a Likart scale. Options will include "Extremely or Quite a bit; Somewhat; A little bit or Not at all"

Time frame: 3-5 days

Secondary Outcomes

Resource use

Participants will be asked about actual and planned resource use

Time frame: 3-5 days

Health status

Participants will be asked about health status. In general, how would you rate your health? Excellent, Very good, Good or Fair,Poor

Time frame: 3-5 days

Data from ClinicalTrials.gov

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