Quality Improvement of Person-Centered Care for Maternal Health in Public Facilities in India, Phase 2

N/ACompletedNCT04208841

University of California, San Francisco1,971 enrolled

Overview

Evaluating the spread of a quality improvement (QI) change package working to improve person-centered care (PCC) for maternal health (MH) services.

After implementing a quality improvement (QI) collaborative in public facilities in Uttar Pradesh, India, a second phase was done to evaluate if the "change package" developed during phase one could be implemented in similar facilities to improve the quality of person-centered care (PCC) for a maternal health (MH) services.

Study Type

INTERVENTIONAL

Allocation

RANDOMIZED

Purpose

TREATMENT

Masking

NONE

Enrollment

1,971

Conditions

Reproductive Health

Interventions

Person-Centered Care Quality Improvement Collaborative SustainBEHAVIORAL

Sustain improvements during QI collaborative focused on PCC

Person-Centered Care Quality Improvement Collaborative SpreadBEHAVIORAL

Implement change package developed during QI Collaborative

Eligibility

Sex: ALLMin age: 18 YearsHealthy volunteers:

Medical Language ↔ Plain English

Inclusion Criteria for Women: * Women aged 18-49 years old * Who agreed to participate * Who delivered a baby at the facility where data collection is taking place within the last 7 days Exclusion Criteria for Women: * Not a women aged 18-49 * Did not agree to participate * Did not deliver a baby at the facility where data collection is taking place within the last 7 days Inclusion Criteria for Providers: * Agreed to participate * Purposive sampling * Permanent staff at the facility Exclusion Criteria for Providers: * Did not agree to participate * Not permanent staff at the facility

Locations (1)

Population Services International

Lucknow, Uttar Pradesh, India

Outcomes

Primary Outcomes

Person-Centered Maternal Health Scale Score

Survey conducted with women: self-report of experiences of care. Possible range 0-100; higher the score the better the experience of care

Time frame: baseline

Person-Centered Maternal Health Scale Score

Survey conducted with women: self-report of experiences of care. Possible range 0-100; higher the score the better the experience of care

Time frame: About 12 month post baseline

Person-Centered Scale Score

Survey conducted with providers: self-report of perceptions of care. Possible range 0-100; higher the score the better the experience of care

Time frame: baseline

Person-Centered Scale Score

Survey conducted with providers: self-report of perceptions of care. Possible range 0-100; higher the score the better the experience of care

Time frame: About 12 months post baseline

Data from ClinicalTrials.gov

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