This study compares three different methods of outpatient follow up after surgical admission to Connolly Hospital Blanchardstown. The three arms of the study are text message, telephone call or in-person outpatient follow up. Data will be collected to identify complications identified in each arm along with the rate of non-response to the follow up methods and the level of satisfaction with the method. Willingness to use a telemedicine app in the future will also be evaluated through satisfaction survey.
This is a non-blinded, single centre open randomised control trial of the outpatient follow up method following surgical admission to Connolly Hospital Blanchardstown. All eligible patients will be randomised into three arms, text message, telephone or in-person follow up. The follow up will be carried out at 6-8 weeks following discharge. The rate of complications, the non-response rate and the level of satisfaction will be compared between the three groups. Willingness to use a telemedicine app in the future in place of an in-person follow up will also be measured by patient satisfaction questionnaire.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
208
A text message will be sent to the patient 6-8 weeks following discharge
The patient will be followed up at 6-8 weeks following discharge with a telephone call
The patient will be followed up at 6-8 weeks following discharge in person in the outpatient department
Connolly Hospital Blanchardstown
Dublin, Co. Dublin, Ireland
Complications that require further follow up
Complications are identified by patient record and follow up method selected
Time frame: 6-8 weeks
Satisfaction in follow up
A questionnaire will assess how happy based on a survey patients were with their follow up method. The CSQ 8 score will be used along with a previously published questionnaire from this institiution. In the CSQ-8 questionnaire a higher score indicates more satisfaction.
Time frame: 8-10 weeks
Willingness to use a virtual clinic app in the future
A questionnaire will assess patients preference in further follow up, specifically are patients happy to use a telemedicine based app. (answer no definitely not, no not really, yes generally, yes definitely.
Time frame: 8-10 weeks
Follow up preference
Preferred follow up method will be identified by above patient questionnaire (text, phone or OPD)
Time frame: 8-10 weeks
Lost to follow up
number of patients that are lost to follow up per follow up method
Time frame: 6-8 weeks
Further procedures arranged
number of patients who have an additional procedure arranged which will be identified in the medical record
Time frame: 8-10 weeks
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