This pilot clinical trial studies how well technology and health communication works in improving health outcomes in patients scheduled for mammography screening. The Mobile Mammography Screening Program provides a vital health service and it is important that all women scheduled for an appointment show-up to be screened. Technology and health communication may help decrease no-show rates among patients scheduled for mammography screening.
PRIMARY OBJECTIVES: I. To decrease the mobile mammography unit no-show rate by sending text message appointment reminders to patients. II. To assess the efficacy of the text message reminders at addressing the no-show rate by collecting satisfaction survey data from patients that received the texts and that came to their scheduled appointment. OUTLINE: Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.
Study Type
INTERVENTIONAL
Allocation
NA
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
160
Ancillary studies
Receive text message reminders
Fox Chase Cancer Center
Philadelphia, Pennsylvania, United States
Change in no-show rate pre- and post-intervention
The change (or lack of change) in the corporate sites? no-show rate will be compared to the change (or lack of change) in the community sites? no-show rate. Descriptive statistics will be used to describe the results.
Time frame: Baseline to up to 1 year
Acceptability of using text messaging as a reminder: survey
Descriptive statistics will be used to report the results of the satisfaction survey.
Time frame: Up to 1 year
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