Patient Portal Use by Parents of Spanish-Speaking Children

University of North Carolina, Chapel Hill25 enrolled

Overview

The purpose of this study is to determine whether patient portal access is feasible and useful for Spanish-speaking parents. Participants will be given an electronic tablet and will be taught how to access their child's medical record and other electronic health resources using the tablet.

Study Type

INTERVENTIONAL

Allocation

Purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Enrollment

Conditions

Patient Engagement

Interventions

Electronic tablet provision with teachingBEHAVIORAL

Spanish-speaking parents are provided with an electronic tablet and taught how to use it to access health information for their children.

Eligibility

Sex: ALLHealthy volunteers:

Medical Language ↔ Plain English

Inclusion Criteria: * Be parent/legal guardians of children receiving care in UNC's Children's Clinics * Have Spanish as preferred language of individual identifying as primary caregiver * Have never activated MyChart (patient portal) * Have internet service at home OR ability to easily access internet service * Have at least one child under age 13 Exclusion Criteria: * Medically unstable at time of recruitment

Locations (1)

UNC Hospitals

Chapel Hill, North Carolina, United States

Outcomes

Primary Outcomes

Percent of Parents Activating Patient Portal

To determine patient portal use.

Time frame: 6 months

Secondary Outcomes

Change in Parent Attitudes Toward Health Information Technology

Parent attitudes and perceptions will be assessed by survey at enrollment and 1 month after intervention. Scale name: Reasons to use more health information technology. Range 3-12. Directionality: Higher scores indicate more favorable attitudes toward health information technology

Time frame: Baseline, 1 month

Data from ClinicalTrials.gov

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