The overall objective of this investigation is to understand the patient response to a robotic platform used to facilitate telehealth triage in the emergency department during the COVID-19 pandemic. The COVID-19 pandemic has altered the manner in which emergency department triage is completed. Attempts at cohorting individuals with potential COVID-19 disease in order to prevent disease transmission to healthcare workers and minimize the use of personal protective equipment (PPE) have renewed interest in telemedical solutions as a method to triage and manage individuals with COVID-19. This investigation deploys a legged robotic platform to facilitate agile, highly mobile telemedicine to manage COVID-19 patients in the emergency department. The primary objective is to measure the patient response to interacting with these systems.
Study Type
OBSERVATIONAL
Enrollment
40
Robotic platform (Boston Dynamics) controlled by clinician with video interface to facilitate telemedicine triage
Brigham and Women's Hospital
Boston, Massachusetts, United States
Acceptance of robotic telehealth system
Quantitative questionnaire on the acceptance of virtual robotic care graded on a likert scale (higher scores better)
Time frame: Immediately after completion of triage
Willingness to interact with robotic telehealth system
Quantitative questionnaire on the willingness to use this system again based on a likert scale (higher scores better)
Time frame: Immediately after completion of triage
Satisfaction of interacting with a robotic telehealth system
Quantitative questionnaire on the user satisfaction with their triage experience (How satisfied were you with your experience interacting with the robotic system today?)
Time frame: Immediately after completion of triage
Use of robotic system versus in-person triage
Quantitative questionnaire comparing robotic triage process with in-person triage: Do you think your interaction with the robotic system was better, the same or no different than an in-person evaluation?)
Time frame: Immediately after completion of triage
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