The objectives of this study are to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital, and the satisfaction survey results regarding its preventive measures.
The objectives of this study are (1) to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital situated in Seoul, Korea, (2) to describe patient visit trends compared to the number of confirmed COVID-19 cases during the COVID-19 peak in February - April 2020, and (3) to provide results of a satisfaction survey regarding its preventive measures.
Study Type
OBSERVATIONAL
Enrollment
485
The patient satisfaction survey consisted of 8 items, including 7 Likert scale questions and 1 multiple choice question.
Jaseng Hospital of Korean Medicine
Seoul, South Korea
Satisfactory service regarding hospital response to COVID-19
Multiple choice question on satisfactory service regarding hospital response to COVID-19, if any
Time frame: Baseline (time of current visit)
Feelings of apprehension regarding hospital visits
Likert scale question on level of feelings of apprehension before hospital visits due to COVID-19
Time frame: Baseline (time of current visit)
Medical staff wearing of facial masks and hand hygiene
Likert scale question on level of maintenance of wearing of facial masks and hand hygiene in medical staff
Time frame: Baseline (time of current visit)
Cleanliness and sterilization of hospital facilities
Likert scale question on level of cleanliness and sterilization of hospital facilities with regard to COVID-19 spread prevention
Time frame: Baseline (time of current visit)
Convenience and accessibility of hand sanitizers
Likert scale question on level of convenience and accessibility of hand sanitizers
Time frame: Baseline (time of current visit)
Helpfulness and readability of posters and stand-up banners
Likert scale question on level of helpfulness and readability of posters and stand-up banners with COVID-19 information in the hospital
Time frame: Baseline (time of current visit)
Satisfaction with hospital safety measures for COVID-19
Likert scale question on level of satisfaction with hospital safety measures for COVID-19
This platform is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional.
Time frame: Baseline (time of current visit)
Recommendation of hospital to friends and family
Likert scale question on level of recommendation of this hospital to friends and family concerned with visiting hospitals due to COVID-19
Time frame: Baseline (time of current visit)