Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Enrollment
1,312
Parents of eligible patients will receive 1 HIPAA compliant automated call or text reminder (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
Parents of eligible patients will receive 2 HIPAA compliant automated call or text reminders (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
No personal contact attempts will be made.
Cincinnati Children's Hospital Medical Center
Cincinnati, Ohio, United States
Receipt of MMR Vaccination
MMR administered to child (Yes or No) based on electronic health record documentation
Time frame: By 15 months of age (for children who are 12-14 months old), or within 3 months of receiving intervention (for children age 4 years old)
Appointment Scheduled
Appointment scheduled (Yes or No) based on electronic health record documentation
Time frame: Within 2 weeks of receiving intervention
Appointment Completed
Appointment completed (Yes or No) based on electronic health record documentation
Time frame: Within 8 weeks of receiving intervention
This platform is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional.
Parents of eligible patients will receive a text from a medical assistant informing them that their child is due for a check up. This will be followed by personal call from the medical assistant to assist the parent with scheduling an appointment.