This study involves a partnership between UTHealth School of Public Health and the Texas 2-1-1 service, which is a helpline connecting low-income and minority callers with a number of needed services. The purpose of this study is to evaluate the effectiveness of a prevention program in which a phone navigator intervention designed to connect 2-1-1 helpline callers to evidence-based screening and prevention services including mammography, Pap test screening, colorectal cancer screening, and HPV vaccination.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
PREVENTION
Masking
NONE
Enrollment
1,554
Cancer Control Navigators (CNNs) housed at 2-1-1 call centers aid callers. CNNs receive electronic summary profiles of participants assigned to navigation. Navigators call the participant, build a collaborative relationship with them, identify their needs, work with them to identify barriers to services and coordinate solutions, and provide logistic (e.g., making appointments) and emotional support. Navigation services are provided by telephone only.
Information Specialists at the 2-1-1 call center provide cancer control referrals specific to participant's screening or prevention needs.
The University of Texas Health Science Center at Houston
Houston, Texas, United States
Number of participants who complete needed cancer screening and prevention services
Cancer screening and prevention services include mammogram, Pap test, HPV vaccine, and/or colorectal cancer screening.
Time frame: one month after referral
Number of participants who complete needed cancer screening and prevention services
Cancer screening and prevention services include mammogram, Pap test, HPV vaccine, and/or colorectal cancer screening.
Time frame: three months after referral
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