The purpose of this study is to evaluate the effectiveness of providing patient medication education about Eliquis and Xarelto through an Amazon Alexa based voice recording.
Anticoagulants are considered high-risk medications due to the risk of major bleeding. The Federal Drug and Food Administration (FDA) MedWatch reporting system found that anticoagulants had the most adverse drug event (ADE) reports in 2011. Anticoagulants have also been reported as one of the leading drug classes contributing to emergency department visits3. Given the potential for serious adverse events, providing effective education to increase patient knowledge and awareness of those risks are essential. Incorporating technology into health care is becoming increasingly popular and has been shown to be effective for patient education. One reason is that technology can consistently provide complete patient education and is not subject to educator variability in providing this education.
Study Type
INTERVENTIONAL
Allocation
NON_RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Enrollment
36
Amazon Alexa based voice recording of medication education material
Cedars Sinai Medical Center
Los Angeles, California, United States
% Change in pre- and post test scores
Effectiveness of Alexa based education by assessing understanding of Eliquis and Xarelto pre and post Alexa education
Time frame: Within 72 hours of education
7-day post-education retention rate
Assess education retention rate 7-days after initial Alexa based education performed
Time frame: 1 week post discharge
Nursing satisfaction
Nursing satisfaction assessed by likert type scale questionnaire 1. How satisfied are you with the Alexa anticoagulation education process compared to standard of care? Responses: Very dissatisfied - Dissatisfied - Neutral - Satisfied - Very Satisfied 2. Do you agree or disagree that Alexa helps with your day-to-day workload? Responses: Strongly Agree - Agree - Neutral - Disagree - Strongly disagree
Time frame: 72 hours
Patient satisfaction
Patient satisfaction assessed by likert type scale questionnaire 1. How satisfied are you with the anticoagulant education provided by Alexa? Responses: Very dissatisfied - Dissatisfied - Neutral - Satisfied - Very Satisfied 2. How strongly would you recommend using Alexa anticoagulant education to your friends, family and/or other patients? Responses: Highly recommend - Recommend - Neutral - Do not recommend
Time frame: 72 hours
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