Improving Gap Closure Rates Using a Predictive Model

NYU Langone Health34,896 enrolled

Overview

NYU Langone Health outreaches to patients to remind them to schedule their appointments by phone or MyChart message.The proposed study will test different outreach methods using a predictive risk model. The goal is to increase gap closure rate by the end of the year.

Study Type

OBSERVATIONAL

Enrollment

34,896

Conditions

Communication Appointments and Schedules

Interventions

Participant outreachOTHER

Participants in the experimental arms will receive a call center phone call or MyChart message to remind them to schedule their appointments.

Eligibility

Sex: ALLMin age: 3 Years

Medical Language ↔ Plain English

Inclusion Criteria: * Patients in the NYU Langone network who are due for gaps in care. Exclusion Criteria: * Patients in the NYU Langone network are not due for gaps in care.

Locations (1)

NYU Langone Health

New York, New York, United States

Outcomes

Primary Outcomes

Gap closure rate

Time frame: 1 year

Data from ClinicalTrials.gov

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