Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of COVID-19 Vaccination

Children's Hospital Medical Center, Cincinnati1,235 enrolled

Overview

Our objective is to determine the effectiveness of varied outreach methods to children age 12-17 years old who are due for a well child check visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the COVID-19 vaccination.

Study Type

INTERVENTIONAL

Allocation

RANDOMIZED

Purpose

HEALTH_SERVICES_RESEARCH

Masking

TRIPLE

Enrollment

1,235

Conditions

Health Care Utilization Vaccine Preventable Disease

Interventions

Low tailored messageOTHER

2 low tailored text or phone message reminders that child is overdue for well child check visit

No messageOTHER

No reminders are sent

Low tailored message plus COVID-19 vaccine messageOTHER

2 low tailored text or phone message reminders that child is overdue for well child check visit and that COVID-19 vaccine is available

Eligibility

Sex: ALLMin age: 12 YearsMax age: 17 Years

Medical Language ↔ Plain English

Inclusion Criteria: * age 12-17 years * has not had a well child check in past 365 days * no future well child check visit scheduled * parent preferred language = English or Spanish Exclusion Criteria: * phone number not available in electronic health record

Locations (1)

Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio, United States

Outcomes

Primary Outcomes

Number of Participants Who Completed an Adolescent Well-care Visit

Participant completed adolescent well-care visit as determined by the presence of well-visit billing code documented in the electronic health record

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

Secondary Outcomes

Number of Participants Who Scheduled an Adolescent Well-care Appointment

Participant scheduled an adolescent well-care appointment as determined by documentation in electronic health record

Time frame: Within 2 weeks of the date of intervention or the date of randomization for the control group

Participant Receipt of COVID-19 Vaccine

Participant received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

Family Member Receipt of COVID-19 Vaccine

Family member received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

Data from ClinicalTrials.gov

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