In this study, the feasibility of a Chatbot in promoting HIV testing in men who have sex with men in Kuala Lumpur, Malaysia will be studied. Participants will receive automated personalized messages containing HIV testing-related information, motivation and skills.
Participants will receive attention-matched educational materials manually sent by the research assistant. In each round of the interactive communication, the Chatbot will provide automated personalized messages containing HIV testing-related information, motivation and skills based on participants' answers and will continuously update over time. An independent assessment of recent testing and reasons why will be sent by link participant using a link to a Qualtrics survey housed on REDCap. The RA will send an additional REDCap survey to intervention participants to assess the feasibility of the Chabot to measure 4 key elements: acceptability, practicality, demand, and adaptation. Study was changed from Interventional to Observational half way through,. Record was updated accordingly in 2026.
Study Type
OBSERVATIONAL
Enrollment
80
Automated personalized messages containing HIV testing-related information, motivation and skills
Attention-matched educational materials manually sent by our research assistant. These educational materials will be retrieved from CDC and WHO websites and curated into short articles (\<200 words) and pictures. All educational materials will be screened by HIV experts from University of Malaya to ensure accuracy before being sent to participants.
University of Malaya
Kuala Lumpur, Jalan Pantai Baharu, Malaysia
Change in HIV testing
The efficacy of the Chatbot versus TAU with HIV testing as the primary outcome will be measured. The primacy efficacy outcome is the proportion of MSM who get tested within 180 days. This will be measured every 30 days by asking if MSM tested for HIV in the past 30 days.
Time frame: 30 days, 60 days, 90 days, 120 days, 150 days, and 180 days
Recruitment rate
The number of participants contacted divided by the number of participants who signed the consent form
Time frame: 180 days
Completion rate
The number of participants who signed the consent form divided by the number of participants who completed the study
Time frame: 180 days
Interaction time
The time of the interaction between participants and Chatbot
Time frame: 180 days
Interaction frequency
The frequency of the interaction between participants and Chatbot
Time frame: 180 days
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