Increasing Patient Experience Survey Responses

N/ACompletedNCT04994366

NYU Langone Health929 enrolled

Overview

This project aims to evaluate the effect of thank you cards on patient experience survey response rate.

Study Type

OBSERVATIONAL

Enrollment

929

Conditions

Patient Satisfaction

Interventions

Thank you cardOTHER

A card thanking the patient for choosing NYU and entrusting us with their care. The card notifies the patient that they may receive a patient satisfaction survey after discharge.

Eligibility

Sex: ALL

Medical Language ↔ Plain English

Inclusion Criteria: * All patients who have been discharged from the designated hospital units during the study period Exclusion Criteria: * N/A

Locations (1)

NYU Langone Health

New York, New York, United States

Outcomes

Primary Outcomes

Survey response rate

The rate at which patients complete and submit the patient satisfaction survey

Time frame: 1 year

Data from ClinicalTrials.gov

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