Aim and objectives: The aim of this study is to examine the effect of motivational notifications applied to emergency nurses on job satisfaction, compassion fatigue and communication skills during the COVID-19 pandemic. Background: Emergency room nurses working on the front lines during the COVID-19 pandemic; many factors such as excessive workload, prolonged working hours, threat of infection, death of the patients they care for have caused them to experience physical, social and psychological problems. Design: It is a randomized controlled, open-label study. Methods: This study was carried out with a total of 60 nurses working in the emergency units of two training and research hospitals in Istanbul. Participants were divided into motivational group and control group. Motivational notifications were sent via Short Message Service (SMS) to the mobile phones of the participants in the motivational group (n=30) for 21 days. No motivational notification was sent to the control group (n=30) during this process. Data were obtained with the Individual Introduction Form, Job Satisfaction, Compassion Fatigue and Communication Skills Scale.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
PREVENTION
Masking
NONE
Enrollment
65
Motivational notifications were sent via SMS message to the nurses in the motivation group (n=30) at 07.00, 12.00 and 16.00 for 21 days.
Hilal KARTAL
Istanbul, Beylikdüzü, Turkey (Türkiye)
Job Satisfaction-Short Scale
Job satisfaction scale is in a 5-point Likert type and is graded as (1- Absolutely disagree and 5-Absolutely agree). Scoring of the scale is calculated as a minimum of 1 and a maximum of 5 points, and the average of 5 related items is taken. The lowest score that can be obtained from the scale is 5 and the highest score is 25. Accordingly, the decrease in the average score of the participants indicates that job satisfaction decreases; an increase in the average score indicates an increase in job satisfaction.
Time frame: Baseline and after 3 weeks
Compassion Fatigue-Short Scale
The scale aims to measure secondary trauma and occupational burnout. Items are rated on a 10-point Likert-type scale ranging from rarely/never (1) to very often (10). The total possible score ranges from 13 to 130, with higher scores representing a higher level of compassion fatigue.
Time frame: Baseline and after 3 weeks
Communication Skills Scale
This scale was developed to determine how people evaluate their own communication skills. It consists of 25 items on a 5-point Likert-type scale ranging from always (1) to never (5). The scale yields a score ranging from 25 to 125. High scores reflect a positive perception of the person's communication skills.
Time frame: Baseline and after 3 weeks
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