Observational study of general patient satisfaction and inpatients' experiences with integrative therapies. The study recruits inpatients of the Filderklinik, an anthroposophic hospital in southwestern Germany. The aim is to assess overall patient satisfaction and inpatients' experiences with integrative therapies at the Filderklinik.
This is a cross-sectional study to investigate general patient satisfaction and inpatients' experiences with integrative therapies in an anthroposophic hospital. Participants will be recruited at the Filderklinik, a hospital in southwestern Germany that uses anthroposophic medicine (AM) on a broad basis. Inpatients who have received at least 10 treatments with one or more of the different integrative therapy methods will be asked for their willingness to participate. After providing written informed consent, participants will complete a questionnaire on integrative therapies received and overall patient satisfaction. In addition, data from the clinic database will be analyzed and cross-checked with the questionnaire data to verify and specify information about the participating sample. The focus of the study is to assess general patient satisfaction and experience with integrative therapy methods among inpatients at the Filderklinik.
Study Type
OBSERVATIONAL
Enrollment
127
Integrative therapy methods used at the Filderklinik, such as music therapy, therapeutic painting, therapeutic sculptural forming, speech therapy, eurythmy therapy, rhythmical massage, external applications, coloured light therapy
Arcim Institute
Filderstadt, Baden-Wurttemberg, Germany
Patient satisfaction, ZUF-8 total score
Patient satisfaction, measured with the ZUF-8 patient satisfaction questionnaire, a validated questionnaire (German language) with 8 items related to overall patient satisfaction associated with an inpatient hospital stay. Items are rated on 4-point scales from positive to negative (no "neutral" position), with 1 being the least positive and 4 being the most positive value (total scale range 8-32). In the current study, the ZUF-8 is part of the comprehensive "Special Therapy Procedures" questionnaire, which covers all outcome measures not retrieved from the clinic database.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Diagnoses
Diagnoses of each patient documented in the clinic database.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Therapies
Therapies that were prescribed to each patient, as documented in the clinic database.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
OPS codings
OPS codings for each patient documented in the clinic database. OPS = Operationen- und Prozedurenschlüssel, German modification of the ICPM (International Classification of Procedures in Medicine).
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Inpatient admitting department
Department of the Filderklinik to which the patient was admitted for the inpatient stay.
Time frame: At the time of admission to the Filderklinik, at the beginning of hospitalization (an average of 7 days).
Integrative therapies according to clinic database
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Integrative therapies that were prescribed to each patient, as documented in the clinic database.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with music therapy
Patient experience with the music therapy prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with therapeutic painting
Patient experience with the therapeutic painting prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with therapeutic sculptural forming
Patient experience with the therapeutic sculptural forming prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with speech therapy
Patient experience with the speech therapy prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with eurythmy therapy
Patient experience with the eurythmy therapy prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with rhythmical massage
Patient experience with the rhythmical massage prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with external applications
Patient experience with the external applications prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with coloured light therapy
Patient experience with the coloured light therapy prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with the timing of integrative therapies
Patient experience with the timing of the integrative therapies prescribed to them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Patient experience with therapy plan communication
Patient experience with communication about the therapy plan that was set up for them, assessed with the "Special Therapy Procedures" questionnaire. The questionnaire records general patient satisfaction and patient experience with the integrative therapy methods at the Filderklinik and asks for aspects of organization and procedure as well as the therapy itself. Answers are given on a 5-point Likert scale ranging from "I fully agree" to "I fully disagree", with "I fully agree" representing positive ratings.
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Difference in patient satisfaction: prior experience with AM vs. no prior experience with AM
Difference in patient satisfaction between the group of patients who had prior experience with AM and the group who had no prior experience with AM, measured with the ZUF-8 questionnaire. ZUF = "Zufriedenheit" = satisfaction. ZUF-8 = patient satisfaction questionnaire, a validated questionnaire (German language) with 8 items related to overall patient satisfaction associated with an inpatient hospital stay. Items are rated on 4-point scales from positive to negative (no "neutral" position), with 1 being the least positive and 4 being the most positive value (total scale range 8-32).
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.
Difference in patient satisfaction: Filderklinik chosen for treatment with AM vs. Filderklinik chosen for other reasons
Difference in patient satisfaction between the group of patients who chose the Filderklinik because they request treatment with AM and the group who chose the Filderklinik for other reasons, measured with the ZUF-8 questionnaire. ZUF = "Zufriedenheit" = satisfaction. ZUF-8 = patient satisfaction questionnaire, a validated questionnaire (German language) with 8 items related to overall patient satisfaction associated with an inpatient hospital stay. Items are rated on 4-point scales from positive to negative (no "neutral" position), with 1 being the least positive and 4 being the most positive value (total scale range 8-32).
Time frame: Assessing the entire duration of the hospital stay, an average of 7 days.