The Contraceptive Choice Center (C3) will compare the patient experience between patients receiving contraceptive counseling using a telephone versus video telehealth model.
The Contraceptive Choice Center (C3) will offer contraceptive counseling to patients via telehealth. Participants will be randomized to receive counseling via video or telephone. We will compare patient satisfaction with contraceptive counseling, receipt of desired contraceptive method, and identification of barriers with technology use.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
214
Patients will receive contraceptive counseling to review all available contraceptive methods prior to their visit with a clinician.
Washington University School of Medicine
St Louis, Missouri, United States
Patient Satisfaction Assessed by IQFP
Interpersonal Quality in Family Planning (IQFP) scale Continuous score: 11-55, higher scores indicate higher patient satisfaction Dichotomous: highest score (55) versus lower scores, highest score indicates highest patient satisfaction
Time frame: Baseline
% of Patients Receiving Desired Contraceptive Method Assessed by Medical Record Review
Time frame: 30 Days Post Baseline
% of Patients Reporting Barriers to Technology Use Assessed by Baseline Questionnaire
Percentage of patients reporting limited access to mobile telephone or computer with video capabilities, unreliable telephone or internet service, and environmental distractors (i.e. loud noises, lack of privacy)
Time frame: Baseline
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