The purpose of this study is to compare the effectiveness of three standard of care outreach approaches (i.e., mailed letter, secure message, and telephone call) on patient adoption of the new 10-year colonoscopy surveillance interval recommendation for a random sample of health plan members who have a now-outdated 5-year surveillance interval due to a finding of 1-2 small adenomas at their prior colonoscopy. The primary study endpoint is the proportion of patients in each outreach arm who adopt the new 10-year colonoscopy surveillance interval.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
604
Mailed letter, secure message or telephone outreach will be used depending on arm enrolled
Kaiser Permanente San Francisco Medical Center
San Francisco, California, United States
Percentage of patients who respond with a 10-year surveillance interval change
Time frame: 2 months following outreach intervention
Percentage of patients requesting a physician appointment
Time frame: 2 months following outreach intervention
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