This study is seeking whether giving or not giving a clinician a card with talking points in the form of a checklist about the patient's story affects the patients care experience or not
During an office visit, the clinician and the patient engage in dialogue and begin a relationship. This traditionally starts with the patient telling their story, which conveys why they decided to seek care. This study will determine the influence of a checklist specifically about the patient's narrative. The checklist will be used during the interview portion of the visit, to remind the clinician to stay curious about the person before them, their experience of the illness, and their explanatory model, and to help ensure that empathic opportunities are not missed.
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
TREATMENT
Masking
DOUBLE
The story checklist consists of a couple of questions that gives the physician something to keep in mind while visiting the patients.
Austin Regional Clinic
Austin, Texas, United States
Texas Orthopedics
Austin, Texas, United States
HTB Musculoskeletal Institute
Austin, Texas, United States
Orthopedic Specialists of Austin
Austin, Texas, United States
Patient Experience Measure questions
Questionnaire assessing patient's experience
Time frame: through study completion, an average of 6 months
Perceived empathy (JSPPPE)
Patient perceived of physician empathy as measured by the JSPPPE;The scores range from 1 ("Strongly Disagree") to 7 ("Strongly Agree"), with the total score being between 5 and 35. Higher scores represent greater empathic perception about the physician.
Time frame: through study completion, an average of 6 months
Guttman
Patient Satisfaction as measured by the Guttman Scale, The total score is between 0 and 7, with higher scores indicating greater satisfaction.
Time frame: through study completion, an average of 6 months
Guttman CEQ
Communication Effectiveness Questionnaire; The total score is the sum of all item scores (9 to 63) with higher scores representing a greater degree of perceived communication effectiveness.
Time frame: through study completion, an average of 6 months
PROMIS PF CAT
Patient Physical Function is measure by the PROMIS PF CAT; Higher scores indicate better physical function, with a mean of 50 for the general US population
Time frame: through study completion, an average of 6 months
NRS pain intensity assessment
Numeric rating scale = 11 point ordinal scale, the higher score indicates the more pain intensity
Time frame: through study completion, an average of 6 months
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ATX Ortho
Austin, Texas, United States