Peer Intervention to Improve Access Among Rural Women Veterans With Psychological Distress and Unmet Social Needs

Syracuse VA Medical Center72 enrolled

Overview

This research project will refine and evaluate delivery of a peer-delivered evidence-based intervention to improve perceived access and actual engagement with mental health treatment and social resource service use among rural women Veterans, especially Veterans of color, with psychological distress and unmet social needs.

Not only do rural women Veterans report significant psychological distress (PTSD, anxiety, depression, suicide risk) and social needs (housing, transportation, material insecurity), they also experience substantial barriers accessing services which limits the Veteran Health Administration's (VHA) ability to address their needs. Personalized Support for Progress (PSP) is a virtually delivered intervention in which a Peer Specialist supports Veterans in prioritizing their needs and attaining access to the Veterans' preferred services. This trial is investigating whether PSP with rural women Veterans is associated with improved perceived access and actual engagement to mental health and social resource services, as well as high satisfaction and improved mental health, social needs and function outcomes. Rural women Veterans of color are more likely to be coping with psychological distress and social needs, as well as experiencing barriers to engagement and retention in services. Therefore this trial is designed to ensure that PSP delivery is tailored to increase rural women Veterans of color's acceptability. The primary study design is a randomized controlled trial of Tailored Referral Information (TR) compared to Personalized Support for Progress (PSP) intervention for rural women Veterans with psychological distress and social needs (Aim 2). Prior to implementing the trial, focus groups and individual interviews will be conducted with women Veterans, Peer Specialists, and providers/stakeholders to determine any needed adaptations to determine any needed adaptations of PSP delivery for rural women Veterans and for PSP implementation in rural primary care clinics (Aim 1).

Study Type

INTERVENTIONAL

Allocation

RANDOMIZED

Purpose

SUPPORTIVE_CARE

Masking

SINGLE

Conditions

Psychological Distress Depression PTSD Anxiety

Interventions

Personalized Support for Progress (PSP)OTHER

Personalized Support for Progress (PSP) is a Peer Specialist delivered intervention in which a peer supports Veterans in prioritizing their needs and attaining access to the Veterans' preferred services.

Tailored Referral (TR)OTHER

TR consists of detailed resource information and referral, consistent with standard practice.

Eligibility

Sex: FEMALEMin age: 18 Years

Medical Language ↔ Plain English

Aim 1 (Focus groups and interviews with women Veterans, Peer Specialists, and Providers to assess adaptations needed for PSP prior to the intervention trial) Inclusion Criteria: Veteran Inclusion: * Veteran status (non-Veterans will not be enrolled in this trial) * Identifies as a woman or as gender fluid * Resides in a rural or highly rural area * Psychological distress in the past 6 months as evidenced by a diagnosis in the electronic health record or elevated score on the PHQ-9, GAD-7 and/or PCL * At least one social need in the past 6 months on the PRAPARE * Ability to communicate in English including reading, writing, hearing, and speaking well enough to complete research and intervention tasks. Providers Inclusion Criteria: • Any provider (physician, social worker, therapist, etc. with experience working with rural women Veterans) employed by the VHA Peers inclusion criteria: •Any peer specialist employed by the VHA who identifies as a woman or as gender fluid Veteran Exclusion Criteria: * Any Veteran with high suicide or homicide risk and/or evaluated by the PI or another clinician to be clinically unstable * Veterans with impairment that would not allow them to engage in study activities including active psychosis, cognitive deficits, severe substance use requiring detoxification (documented in electronic health record or reported by a primary care clinician team member) Aim 2 (Randomized controlled trial of PSP compared to TR) Inclusion: * Veteran status (non-Veterans will not be enrolled in this trial) * Identifies as a woman or as gender fluid * Resides in a rural or highly rural area * Veteran must reside in Southeastern Texas, Arkansas or Louisiana * Psychological distress in the past 6 months as evidenced by a diagnosis in the electronic health record or elevated score on the PHQ-9, GAD-7 and/or PCL * At least one social need in the past 6 months on the PRAPARE * Ability to communicate in English including reading, writing, hearing, and speaking well enough to complete research and intervention tasks. Exclusion: * Any Veteran with high suicide or homicide risk and/or evaluated by the PI or another clinician to be clinically unstable * Veterans with impairment that would not allow them to engage in study activities including active psychosis, cognitive deficits, severe substance use requiring detoxification (documented in EMR or reported by a PACT member) * Veterans who have current VA or non-VA peer support engagement (an appointment within the last month and/or additional follow-up scheduled)

Locations (2)

Syracuse VA Medical Center

Syracuse, New York, United States

Michael E. DeBakey VA Medical Center

Houston, Texas, United States

Outcomes

Primary Outcomes

Change in actual engagement with social resource services and mental health treatment

VHA Administrative data will be used to assess face-to-face and digital visits (encounters) along with self-reported number of visits on the Epidemiological Catchment Area Survey (ECA).

Time frame: Baseline, 6 Months (post-intervention), and 9 Months (3 Months post-intervention)

Change in perceived access to social resource services and mental health treatment

The Assessment of Perceived Access to Care (APAC) measure will be used to assess perceived access to social resource services and mental health treatment at each time-point with a scale of 1-5 so that higher total scores equals better access.

Time frame: Baseline, 6 Months (post-intervention), and 9 Months (3 Months post-intervention)

Secondary Outcomes

Veteran satisfaction

Veteran satisfaction will be measures using the Client Satisfaction Questionnaire-8 (CSQ-8), an 8 item measure of participant satisfaction with services. An overall score is calculated by summing the respondent's rating (item rating) score for each scale item. For the CSQ-8 scores range from 8 to 32, with higher values indicating higher satisfaction.

Time frame: 6 Months (post-intervention) and 9 Months (3 Months post-intervention)

Change in depression symptoms

Change in depression symptoms for Veteran participants will be assessed using the Patient Health Questionnaire (PHQ)-9, a self-administered depression scale. The total score can range from 1 to 27 with a higher score indicating more severe depression.

Time frame: Baseline, 6 Months (post-intervention), and 9 Months (3 Months post-intervention)

Change in social needs

Change in social needs will be assessed using the Protocol for Responding to and Assessing Patients' Assets, Risks, and Experiences (PRAPARE), a standardized tool for collecting social determinants of health (SDH) data including socioeconomic and psychosocial characteristics. The total score can range from 0 to 22 with the total cumulative score indicating presence of risk and unmet needs.

Data from ClinicalTrials.gov

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