Improving the quality of care is a daily goal in pediatric intensive care units. Measuring patient and family satisfaction is recognized as an indicator of quality of care. A validated questionnaire was specially developed to study parental satisfaction in pediatric intensive care units. A positive multi-professional analysis of clinical situations, using appreciative inquiry, within a health service can create new opportunities for learning and innovation. The establishment of such a Learning From Excellence (LfE) program tends to increase the well-being and self-confidence of caregivers and promotes dynamic learning educational programs, including simulation. It therefore seems important to assess the improvement in the quality of care in pediatric intensive care following the implementation of a Learning From Excellence program allowing positive reflection on practices as well as innovations within the service.
Study Type
OBSERVATIONAL
Enrollment
30
A questionnaire is offered to parents of patients who meet the eligibility criteria and who have given their non-objection. This questionnaire aims to evaluate the quality of care perceived by the parents of children hospitalized in the pediatric intensive care unit
CHU Toulouse
Toulouse, France
Evaluation of the quality of care.
Satisfaction will be measured via the EMpowerment of Parents in THe Intensive Care questionnaire score (EMPATHIC-65 questionnaire)
Time frame: Day 1, the day of discharge from hospital
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