The aim of this study is to validate the EORTC PATSAT-C33 and EORTC OUT-PATSAT7 questionnaires scale structure in a large international field study.
Patient satisfaction is now recognized as an important indicator of care quality. Measures of patient satisfaction with care can facilitate monitoring initiatives for care improvement over time. The EORTC Quality of Life Group has cross-culturally validated a stand-alone in-patient satisfaction with cancer care questionnaire, the IN-PATSAT32. Advances in cancer care delivery required further development of this questionnaire to assess patients' perceived quality of the care received in outpatient cancer care settings. Phase I to III of this process have been completed, resulting in the EORTC PATSAT-C33 satisfaction with cancer care core questionnaire to assess cancer care delivery as a whole and the complementary EORTC OUT-PATSAT7, a questionnaire for the specific outpatient care settings. These questionnaires concern all patients treated for their cancer, in the assessed service, regardless of the stage and type of cancer.
Study Type
OBSERVATIONAL
Enrollment
690
Institut Curie
Paris, France
Institut de Cancérologie de Lorraine
Vandœuvre-lès-Nancy, France
Validate the EORTC PATSAT-C33 questionnaire
Adequacy of confirmatory factor analyses estimates of EORTC PATSAT-C33 and EORTC OUT-PATSAT7 questionnaires PATSAT-C33 scales: * D/Technical Skills * D/Information Exchange D/Affective Behaviour * N/RT Information * N/RT Affective Behaviour * Coordination * Interaction/HCP PATSAT-C33 single items : * Family involvement * Access/parking * Access/way * Environment * Overall care
Time frame: At inclusion
Validate the EORTC OUT-PATSAT7 questionnaire
Adequacy of confirmatory factor analyses estimates of EORTC PATSAT-C33 and EORTC OUT-PATSAT7 questionnaires OUT-PATSAT7 scales: * Convenience * Transition OUT-PATSAT7 single item \- Continuity
Time frame: At inclusion
Cross-cultural applicability and acceptability
Adequacy of estimates of cross-cultural applicability and acceptability
Time frame: At inclusion
Reliability including test-retest and internal consistency
Adequacy of estimates for Reliability including test-retest and internal consistency
Time frame: change between inclusion and week 2
Validity, including construct (known-group comparisons)
Adequacy of estimates of validity, including construct (known-group comparisons)
Time frame: At inclusion
Convergent and divergent validity
Adequacy of estimates of convergent and divergent validity
Time frame: At inclusion
Responsiveness to change
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Adequacy of estimates of responsiveness to change
Time frame: change between inclusion and year 1
Cross-cultural invariance of psychometric properties
Adequacy of estimates of cross-cultural invariance of psychometric properties
Time frame: At inclusion