One goal of the investigators of the Department of Anesthesiology and Intensive Care Medicine CCM/CVK, Charité - Universitätsmedizin Berlin is a continuous improvement in the quality of care to the patients. One focus is the freezing preoperatively during surgery, and on the follow-up study to assess the perceived waiting times in the anesthesiology outpatient clinic. The project aims to quality assurance and quality improvement of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin .
The primary objective of the survey is to assess the entire perioperative care with particular focus on the development of perceived waiting times in the anesthesiology outpatient clinic, re-evaluation of the preoperative freezing the preoperative thirst, pain, nausea and vomiting after surgery (PONV prophylaxis). The survey will be repeated in a three-year interval (approximately 1000 - 2000 patients per survey) to monitor and improve the quality of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin from the patient point of view. In order to achieve a meaningful data collection, a response rate of 50 percent should be achieved.
Study Type
OBSERVATIONAL
Enrollment
624
Department of Anesthesiology and Intensive Care Medicine Campus Charité Mitte and Campus Virchow-Klinikum, Charité - Universitaetsmedizin Berlin
Berlin, State of Berlin, Germany
Department of Anesthesiology and Intensive Care Medicine (CBF), Charité - Universitätsmedizin Berlin
Berlin, Germany
Patient satisfaction
Patient satisfaction with the care provided by the staff of the CC07; Measurement of satisfaction: Yes/No/Partly
Time frame: Time during hospital stay, an average of 2 weeks
Campus
Campus: CCM or CVK or CBF
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Waiting time in the premedication visit
Measurement of waiting time: \< 15 minutes, 15-30 minutes, 30-60 minutes, \> 60 minutes
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Friendliness of the staff during the premedication visit
Measurement of friendliness: Yes/No/Partly
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Information provided during the premedication visit by the anesthetist
Measurement of Information: Yes/No/Partly
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Response to questions during the premedication visit
Response to questions is measured: Yes/No/Partly
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Fear reduction during the premedication visit
Fear reduction is measured: Yes/No/Partly
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
This platform is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional.
Information provided during the premedication visit by educational films
Measurement of information by educational films: Yes/No/Partly/No film
Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour
Compliance with the planned start of the operation
Measurement of compliance with the start of the operation: Yes/No
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Friendliness of staff
Measurement of friendliness: Yes/No/Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Fear
Fear measured: Yes, very much/Yes, but not much/No fear /Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Thirst
Thirst measured: Yes, very much/Yes, but not much/No thirst/Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Pain
Pain measured: Yes, strong pain/Yes, but not strong/No pain/Can't remember
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Sufficient pain treatment
Sufficient pain treatment measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Shivering
Shivering is measured: Yes, strong/Yes, but not strong/No shivering/Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Sufficient therapy in case of shivering
Sufficient therapy in case of shivering is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No shivering/No treatment wanted/ Partly
Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes
Friendliness of staff
Friendliness is measured: Yes/No/Partly
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Post-operative nausea and vomiting (PONV)
Measurement of PONV: nausea/vomiting/nausea and vomiting/neither nor
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Sufficient therapy in case of PONV
Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No PONV/No treatment wanted/Partly
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Pain intensity
Pain intensity is measured by likert scale: strong, moderate, low, none
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Sufficient therapy in case of pain
Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Shivering
Sufficient therapy in case of shivering is measured: Yes/No/Partly
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Sufficient therapy in case of shivering
Sufficient therapy in case of shivering is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No shivering/No treatment wanted/Partly
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Post-operative nausea and vomiting (PONV)
Measurement of PONV: nausea/vomiting/nausea and vomiting/neither nor
Time frame: Time during hospital stay, an average of 2 weeks
Regional anaesthesia
Measured: Yes / No
Time frame: Time during hospital stay, an average of 2 weeks
Satisfaction with regional anaesthesia
Measurement of satisfaction: Yes/No/Partly
Time frame: Time during hospital stay, an average of 2 weeks
In case of need choosing of regional anaesthesia again
Measurement of choosing again: Yes/No/Perhaps
Time frame: Time during hospital stay, an average of 2 weeks
Satisfaction of care through pain service
Measurement of care through pain service: Yes/No/Partly
Time frame: Time during hospital stay, an average of 2 weeks
Recommendation of medical care (provided by the staff from CC07)
Measurement of recommendation: Yes/No/Partly
Time frame: Time during hospital stay, an average of 2 weeks
Atmosphere
Measurement of atmosphere: calm/busy/can´t remember
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Postoperative fear
Measurement of fear: Yes, very much/Yes, but not much/No fear
Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days
Postoperative pain
Pain intensity is measured by likert scale: strong, moderate, low, none
Time frame: Time during hospital stay, an average of 2 weeks
Sufficient therapy in case of pain
Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly
Time frame: Time during hospital stay, an average of 2 weeks
Postoperative patient controlled analgesia
Measurement: Yes/No/I don´t know
Time frame: Time during hospital stay, an average of 2 weeks
Choosing of Patient controlled anesthesia
Question: Would you choose patient controlled anesthesia again? Answer: Yes/No/Maybe
Time frame: Time during hospital stay, an average of 2 weeks