The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Study Type
OBSERVATIONAL
Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Time frame: 3 months
Duration of coverage gaps
Duration of gaps will be measured using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Time frame: 6 months
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Time frame: 6 months
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Time frame: 6 months
This platform is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional.