The goal of this clinical trial is to assess the impact of a new care pathway (the Carpal Tunnel Plus Pathway) in patients with carpal tunnel syndrome. The main questions it aims to answer are: 1. What was the effect of the Carpal Tunnel Plus Pathway on wait times between each step of the care pathway (e.g. from referral to initial consult, from initial consult to surgical consult, etc.)? 2. How satisfied are patients with the care they received through the Carpal Tunnel Plus Pathway? Researchers will compare wait times pre- and post- Pathway implementation to see if there was any change. Participants will be asked to complete a short patient satisfaction survey.
Study Type
OBSERVATIONAL
Enrollment
200
Changes to the care pathway for carpal tunnel syndrome. Features of the CTS+ pathway include new referral form, care map for mild, moderate and severe CTS established, point or care ultrasound with steroid injection introduced, and expedited referral to surgeons.
Vancouver General Hospital
Vancouver, British Columbia, Canada
Wait times
Time between each step of the care pathway (e.g. from referral to EMG/neurologic consultation, from referral to surgical consultation, from surgical consultation to surgery)
Time frame: From initial referral to surgery/injection (variable, but approximately 9 months)
Patient satisfaction
Patients will be asked to complete a short questionnaire to indicate their level of satisfaction with the care that they received. The custom survey will consist of 4 questions on various aspects of their care that participants will rate on a scale of 1-5 (1 = not at all satisfied, 5 = very satisfied).
Time frame: Immediately after surgery/injection appointment
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