STRENGTH Pilot Project: a Study of a Women-led, Trauma-informed Model of Outreach to Foster Equity

Overview

The goal of this pilot study is to identify the core elements of outreach practice necessary to engage with women experiencing street-involvement who are underserved within health and social care settings. The primary research questions are: 1. How acceptable is the outreach intervention to women experiencing street-involvement? 2. What factors act as barriers or facilitators to acceptability? 3. How feasible is the outreach intervention to enhance women's access to health and social services? Participants will: * Meet regularly one-on-one with an outreach worker over an 18-month period * Co-develop (with the outreach worker) a plan, based on the individuals self-identified needs, for connecting with health and social services * Be invited to complete surveys at the start of their participation, and again every four months. These surveys ask questions about participants' resiliency, quality of life, independence, safety, and health status * Be invited to participate in a one-on-one interview with a researcher about their experiences in the study.

The STRENGTH Pilot Project is a community-based, participatory action pilot study to design and test the acceptability of a women-led, trauma and violence informed model of outreach situated in the Downtown Eastside Neighbourhood of Vancouver, British Columbia. Many women are underserved within health and social care due to numerous environmental factors affecting their access and receipt of services appropriate to their needs. These challenges are shaped by siloed service delivery, isolation, knowledge gaps about services, and negative encounters in support service settings. Outreach activities can build lasting relationships between support workers and women in ways that enhance quality of life and overall wellbeing, and are not harmful or re-traumatizing. The overall aim of the project is to develop and test the acceptability of a model of outreach that is women-led, strengths-based and trauma and violence informed. In collaboration with community service experts and women with lived experience and drawing on existing empirical evidence concerning outreach interventions as a means to engage underserved women with health and social care, a preliminary model of outreach was developed to be tested within a pilot, single case study design focusing on acceptability of the intervention and feasibility of outreach to enhance women's access to health and social care. Within the intervention, outreach teams work with women in identifying their goals and needs and in partnership, support them to engage with services and supports to address their health and social care service needs. In this pilot study, we will be evaluating (a) the acceptability of the outreach intervention; (b) environmental factors affecting acceptability; and (c) the feasibility of the intervention to increase women's engagement with appropriate health and social care services. Because this project is a pilot study, the key research questions being addressed are: 1. How acceptable is the outreach intervention to women experiencing street-involvement? 2. What factors act as barriers or facilitators to acceptability? 3. How feasible is the outreach intervention to enhance women's access to health and social services? Research activities designed to answer the above research questions include 1. Baseline data collection with women and at 4 month intervals to assess resiliency, quality of life, independence (mastery), safety, and health status; 2. Qualitative interviews with women to study acceptability, satisfaction, burden and appropriateness of the intervention; 3. Chart review of the plan of care documentation to study feasibility of increased engagement with services and women's retention in the intervention; 4. Bi-weekly meetings with outreach workers to identify barriers and facilitators to effective engagement.