The goal of this clinical trial is to determine whether there is an increase in participant uptake of diabetes mellitus (DM) and diabetic retinopathy (DR) services and improved quality of patient-centered diabetic care resulting from the use of automated voice message reminders to sensitize people with DM about the potential for sight loss alongside the provision of free reading glasses. The main questions it aims to answer are: 1. Will the proportion of patients completing their scheduled DR and DM appointments within 3 weeks of the scheduled date be significantly increased in the group receiving the automated voice messages containing both appointment reminders and messaging about the importance of visit and medication compliance in reducing the risk of vision loss, compared with participant messages which only remind them of their appointments? 2. What is the cost-effectiveness, measured as total intervention cost per additional patient complying with the suggested exam?
Study Type
INTERVENTIONAL
Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Enrollment
640
Participant will receive a message underscoring risk of vision loss from poorly controlled DM, and how this risk can be largely eliminated with excellent compliance with mediations and clinical visits.
Participants will receive a free pair of reading glass at their first appointment
Gausul Azam BNSB Eye Hospital
Dinajpur, Bangladesh
RECRUITINGDinajpur Diabetes & Swasthoseba Hospital
Dinajpur Sadar, Bangladesh
RECRUITINGProportion of patients completing their diabetes or DR exam within 3 weeks of the scheduled date.
Time frame: 3 weeks following scheduled exam date
Cost-effectiveness, measured as total intervention cost per additional patient adherence with the suggested exam.
Time frame: Enrollment to 3 weeks following suggested exam date
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