Nurse Caring Communication Engagement

N/ANot Yet RecruitingNCT07136350

Baptist Health South Florida140 enrolled

Overview

The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Integrating communication strategies through a caring lens with an educational tool will seek to address the missing components that satisfy patient care experience, satisfaction with care, prevention of complications, reduction of readmission rates, and improved outcomes. This study will evaluate how these interventions can narrow the gap in the literature and enhance the quality of patient care which can ultimately improve health outcomes.

Study Type

INTERVENTIONAL

Allocation

NON_RANDOMIZED

Purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Enrollment

140

Conditions

Perceptions of Caring Hospital Readmissions

Interventions

Eligibility

Sex: ALLMin age: 18 YearsHealthy volunteers:

Medical Language ↔ Plain English

Patient inclusion criteria 1. 18 years or older; inpatient admission to the hospital. 2. Speak, read, write, and understand English. Nurse inclusion criteria 1. Works at Baptist Health South Florida hospital system and provides direct bedside patient care. 2. Have an active Florida Nurses license. 3. Registered Nurse (AA, BSN, MSN). Exclusion criteria: The exclusion criteria are: Patient Exclusion criteria 1. Hospice and psych patients. 2. Unable to commit to the interview. Nurse Exclusion criteria 1\. Director, managers, charge nurse/relief charge nurse. 2. Nurses floated to the unit 3. Unable to commit to the interview.

Outcomes

Primary Outcomes

Nurse Caring Behaviors (Patient-Perceived)

Assessed using a validated patient questionnaire, the five-item Watson's Caritas of Human Caring (WCHC) - At discharge (T0), and follow-ups at T1 and T2

Time frame: 2 months

Sustained Change in Nurses' Caring Communication Skills (Self-Reported)

Measured using a nurse self-report 18-item survey, the Health Professionals Skills Scale (HP-CSS). Change in nurse scores between T0, T1, and T2 to evaluate long-term impact. - From baseline to 1 month post-intervention (T0 to T2)

Time frame: 2 months

Secondary Outcomes

30-day Hospital Readmission Rate

Overall monthly readmission rates (frequency) for the departments included in the study - 30-day readmission is defined as a patient who is re-admitted to the hospital within 30 days or less from their last hospital discharge date.

Time frame: 2 months

Nurse Caring Communication Engagement

Overview

Conditions

Interventions

Eligibility

Locations (1)

Outcomes

Primary Outcomes

Secondary Outcomes