The goal of this non-clinical study is to determine whether the I-PASS communication method influences the improvement of handover quality among nurses. The main questions it aims to answer are: What are the perceptions of handover quality prior to implementing the I-PASS method? What are the perceptions of handover quality after using the I-PASS method? How do nurse characteristics (gender, age, education, employment status, length of service, and clinical nurse level) affect the improvement of handover quality perceptions when using the I-PASS method? What is the implementation retention of the I-PASS communication method? Is there a significant effect of the I-PASS communication method on nurses' perceptions of handover quality? Participants will: Participate in training sessions regarding the I-PASS communication method. Implement the I-PASS method during handover processes for two weeks. Complete questionnaires to assess handover quality.
Study Type
INTERVENTIONAL
Allocation
NON_RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
46
The intervention proceeds of Training I-PASS handoff bundle in three phases: preparation, training, and evaluation. First, eligible nurses are recruited, provided with informed consent, and grouped by shifts. After a baseline assessment, participants undergo two 90-minute training sessions over two weeks. Next, the I-PASS method is implemented for 14 days, with compliance monitored through direct shift-based observations and checklists. Handover quality is measured via the Handover Evaluation Scale (HES) at three intervals: pre-test (baseline), mid-point (week two), and post-test (week three). Continuous researcher monitoring ensures protocol fidelity throughout the process.
Welas Asih General Hospital West Java Province
Bandung, West Java, Indonesia
Handover Quality
Handover quality measure by the handover evaluation scale instrument
Time frame: two weeks
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