The study introduces a bedside intervention assisting families with the enrollment or re-enrollment process through patient direct contact with NJFamily Care and financial departments, using an emergency department (ED)-based navigator tool. The primary objective is to identify the barriers contributing to the lack of insurance coverage through NJ Family Care coverage using a brief survey with the parents of children who are treated in the ED and identified as uninsured, and to study the effect of a bedside intervention designed to assist families with the enrollment or re-enrollment process.
Study Type
INTERVENTIONAL
Allocation
NA
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Enrollment
180
Navigation through financial systems and linkage to resources to connect families and ultimately help them gain access to insurance for the pediatric patient.
Barriers to medicaid enrollment or reenrollment
Outcome of questionnaire regarding barriers expressed as percentage of participants who identified each barrier
Time frame: Survey is completed upon enrollment
Rate of Successful Medicaid Enrollment or Re-enrollment Approval
The proportion of the enrolled participants who reported approval for Medicaid coverage. This outcome measures the ultimate success of the intervention of re-establishing health insurance.
Time frame: Assessed via participant follow-up call or review of the electronic health record at 90 days post-intervention.
Enrollment in Temporary Insurance Coverage
The proportion of participants who, after receiving additional assistance, were successfully enrolled in a temporary or bridge insurance plan, known as presumptive eligibility. This measures the intervention's success in providing a safety net for families during the Medicaid application waiting period.
Time frame: Assessed via participant follow-up within 10 days (+/- 5 days) post-intervention and/or chart review.
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